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Document · Contracts
Live Arrival Guarantee
A 4-page live arrival guarantee for shipped animals. Covers buyer obligations, remedy options, and reptile-specific shipping provisions. Built by a working dog and reptile breeder so shipping risk is written down before the animal leaves your care.
$4.99
About this document
The document in detail.
Shipping a live animal is the highest-risk transaction any breeding program runs. The animal is in someone else's hands for hours. The buyer is anxious. The carrier is unaccountable. One bad outcome can destroy a relationship and a reputation in a single afternoon. The default carrier guarantees do not cover live animals at all. Without a written agreement that defines what counts as live arrival, what the buyer is responsible for, and what remedies apply, every shipping problem becomes a dispute.
The Live Arrival Guarantee is the document you sign alongside the Animal Sales Contract whenever an animal ships instead of getting picked up in person. It defines what live arrival means, what the buyer must do at delivery, what voids the guarantee, and what remedies are available if the worst happens.
What the document does
It establishes the two-hour open window that defines live arrival, the buyer obligations that must be met to qualify for remedies (presence at delivery, photo and video documentation, 15-minute notification window), the seller obligations on packing and ship-day decisions, what voids the guarantee, and three remedy options to choose from.
What is included
- 10 numbered sections covering animal and shipment details, definition of live arrival, buyer obligations, seller obligations, what voids the guarantee, remedy options, shipping costs, reptile and ectotherm provisions, governing law, and signatures
- Three remedy options that can be selected individually or combined: replacement animal, store credit, partial refund
- A reptile and ectotherm provisions section specifically for breeders shipping cold-blooded species, with temperature thresholds, hub pickup requirements, and post-arrival fasting windows
- Field-note annotations explaining why the two-hour open window is tight on purpose, why photo and video documentation is the entire evidentiary case if a dispute arises, and why reptile temperature thresholds and hub pickup requirements protect the animal from preventable shipping deaths
Format and how it works
You get a digital fill-on-screen version and a print fill-by-hand version. Each one ships in Word and PDF. Send the digital version to the buyer before booking the shipment so they sign and acknowledge their obligations before the animal ever ships. Most programs include this in the same email as the Animal Sales Contract for shipped placements. Keep the signed copy in the buyer's file alongside the tracking number.
Why this version is different
Generic live arrival language is a single paragraph buried in a template, useless when something actually goes wrong. This one is a standalone agreement built for the realities of shipping live animals. The buyer who claims their animal arrived dead two hours after pickup. The seller with no documented timeline of buyer obligations. The reptile-specific section covers what most generic contracts miss entirely, including the doorstep-in-August scenario that ends a snake before the driver knocks.
Who this is for
Breeders who ship live animals as part of normal program operations. Reptile breeders shipping species year-round. Dog breeders shipping puppies long-distance. Any working program where shipping is part of placement. The reptile section is built for ectotherm programs where temperature regulation is the difference between a healthy arrival and a dead-on-arrival. Pairs with the Animal Sales Contract (the underlying transaction) and the Buyer Application (which screens for buyers ready to receive a shipped animal).
Adapt to your program. Run it past an attorney in your state before you put it in front of a buyer.
Get the contract on its own, or pair it with the rest of the Breeder Contract Kit at the kit price.
What you get
Everything in the download.
Editable in DOCX + PDF, with lifetime updates when laws or registries change.
- Digital fill-on-screen version
- Print fill-by-hand version
- Editable Word files
- PDF files
See the kit
Updates
When the laws change, the document updates too.
You bought version 1. When a state adds a registry requirement, a new federal rule lands, or a working breeder catches something that belongs in the document, the new file shows up in your inbox. No upsell, no annual subscription, no "unlock by upgrading." The document is yours, updates included, forever.
Common questions
A few things before you buy.
The contracts were drafted with an attorney and pressure-tested across multiple working programs, but they are templates — not a substitute for a lawyer for your specific state's laws. Each file ships with a clear note about that. Most breeders use them as a starting point and have a local attorney review for state-specific edits.
DOCX + PDF. The DOCX opens in Word, Google Docs, Pages, or LibreOffice. The PDF is fill-on-screen or print-and-fill. Everything is editable.
When I ship a new version of this document, the new file lands in your inbox. Laws shift. A state adds a registry requirement. A working breeder tells me something that belongs in the document. The next version goes out to everyone who bought the previous one. No upsell, no annual subscription.
14-day no-questions-asked refund. If the documentdoesn't fit your operation, you get your money back and I'd genuinely like to hear why so the next version is better.
Yes, by a wide margin if you need more than two or three documents. The Breeder Contract Kit bundles this and every other contracts document for $12.
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